Complaint Procedure:
In addition to the building principal, Schenectady City
School District has identified the Federal and State Program
Director as the primary contact for receiving and acting on
complaints from parents and other persons in parental
relation to students in Title I Schools in Need of
Improvement and Title I Corrective Action. The Director for
Federal and State Programs can be reached via phone at
518-881-3405 or by email at
mckennal@schenectady.k12.ny.us. The process for
handling complaints will not exceed 15 business days.
Timeline for
handling complaints:
-
Complaints
are reviewed within five days of receipt by the building
principal and Federal and State Program Director;
-
Recommendations made by the principal and Director, are
forwarded to the Superintendent’s office within five
days after initial receipt of complaint;
-
Decision
will be made within two days of review of
recommendations; and
-
Parents
will receive written notification regarding the actions
of the complaint three days after final decision;
-
Complaints/appeals regarding Title I for
New York local school districts/schools should be sent
to:
NYS Education
Department
Title I School & Community Services Office
EBA - 365
Albany, NY 12234
or
U.S. Department of Education
Compensatory Education Programs
400 Maryland Ave. S. W.
Room 3W230, FOB #6
Washington, D.C. 20202-6132
