Getting Help with Technology
The SCSD Innovation & Technology team is ready to assist with your classroom and office technology needs during the hours of 7 AM - 5 PM, Monday - Friday.
1. Log a Ticket! - https://servicedesk.schenectady.k12.ny.us/
You can submit an issue or service request through our intuitive ticket system. Be sure to log in using your Windows account and password.
2. Send an email! - servicedesk@schenectady.k12.ny.us
You can send an email to the Service Desk which will also open a ticket for you.
3. Call us! - x411 or 518-881-2411
The Service Desk can be reached from most classroom phones by dialing 411. If you need to call from outside of school, please dial 518-881-2411 instead.
Please include as many details as possible when contacting the team to ensure a quick turnaround.